FAQ

Multiplay has hosted some incredible games on our community servers over the past 20 years and it’s been a blast supporting an amazing community of gamers. However, after monitoring for several years, it’s become apparent that the market has changed significantly. This, combined with the significant investment that would be needed to improve legacy code, means we’ve made the difficult decision to close our community server offering. We now pass the baton onto the studios and will focus all of our attention on ensuring you get the best gaming experience via official dedicated servers. For more information please read our blog post: https://multiplay.com/2019/01/03/important-information-regarding-multiplays-community-server-offering/

FAQ
Please note, the FAQ will be updated as we receive more support requests, regarding the changes to our services.  Q. Clanpay - How do I get a refund? A...
Wed, 9 Jan, 2019 at 6:35 AM
Starbound Backup
You can personally back up your world and then download your backup files through Clanforge.  Log in to Clanforge and go to World Management > World an...
Fri, 4 Jan, 2019 at 7:18 AM
World Data Backup Instructions (All Games)
If you wish to recover the world data from your server, you can do so using the guide below for each specific game.  Alternatively, if you are having issues...
Fri, 4 Jan, 2019 at 7:36 AM
Migrating Farming Simulator 17 Servers between Multiplay and Nitrado
The guide below explains how to move saved files between Multiplay and Nitrado.  Farming Simulator 17 does almost all of it's configuration and man...
Mon, 14 Jan, 2019 at 2:38 PM
Migrating ARK PC Servers between Multiplay and Nitrado
In order to grab your servers saved data from Multiplay and then add it to your new server over at Nitrado,  you will need to do the following: If you ...
Thu, 17 Jan, 2019 at 10:21 AM
Can I Backup My Teamspeak Settings?
Yes, you can get a backup (snapshot) of your Teamspeak settings and configurations. We have created snapshots all our TeamSpeak services. If you would like ...
Sun, 3 Mar, 2019 at 5:42 PM