Clanforge FAQ

Clanfrog

How To Apply Automatic Upgrades
Slot Upgrades/Downgrades: To upgrade or downgrade the slots you have available on your server you will need to go to the Account Upgrades section and ad...
Thu, 30 Mar, 2017 at 11:49 AM
Can I get my world/game data after the end of my service?
If you are looking to get the saved data from your service at the end of your service time it is best to put a request into our support team within 5 days o...
Tue, 4 Apr, 2017 at 8:08 AM
Minecraft/FTP
What can I do with FTP in Minecraft? FTP integration to our Minecraft services allows you to make modifications to your service without the need of Clanfor...
Tue, 4 Apr, 2017 at 2:30 PM
FTP Uploads
FTP Uploads So you're looking to connect to your Minecraft server via FTP to make some changes? Not quite sure how to do this? You're a...
Tue, 4 Apr, 2017 at 2:47 PM
Clanforge Consumer Guide
This is what you will be greeted with when you log into your Clanforge account, here are multiple things that you can review.  Learn More: Thi...
Sun, 14 May, 2017 at 6:12 AM
How to contact Multiplay / important links
In order to contact Multiplay, you can use the following methods: For game server support, please submit a ticket to: support.multiplay.co.uk For commu...
Tue, 5 Jun, 2018 at 1:36 PM
cant log in
Please make sure you are using the correct email address and password. If you cannot remember your password please use the forgot password link. If you bel...
Wed, 6 Jun, 2018 at 12:54 PM
i cant find the previoys ps4 ark server i was on after going onto a singleplayer game
Please make sure you are searching through Unofficial PC Sessions and if your server has a password that the password filter is ticked. If you have made edi...
Wed, 6 Jun, 2018 at 12:56 PM
will the previous server i played on comeback
If you find your service has expired you should find you have an invoice in your secure.multiplay.co.uk account. If you cannot see an invoice there please c...
Wed, 6 Jun, 2018 at 12:58 PM
My server keep going offline
If you have made changes to your server configuration and now your server is not staying online please revert your changes by going to Clanforge > Edit Pr...
Wed, 6 Jun, 2018 at 1:00 PM