I want to suspend my service.
Modified on: Wed, 6 Jun, 2018 at 1:01 PM
We're sorry to hear that you're leaving us. Before you cancel your service, is there anything that we could do to perhaps help you change your mind? Have you had any problems with the service that we might be able to help you with at all?
If you would like to cancel your service, you will need to go to http://clanforge.multiplay.co.uk/ and log in.
There is a cancel service button under the lower black banner that has your MH no.and remaining service time in it.
Just click on this and it will set your server to cancel at your renewal date.
The server will remain active until your renewal date on which it will cancel.
If you have any automatic subscriptions set up in PayPal, please make sure you also cancel this in PayPal as we have no control over these.
To cancel your subscription or recurring payment:
Log in to your PayPal account.
Click the 'Settings' icon at the top of the page.
Under 'Payment settings', click Pre-approved payments..
Use the filter to select the seller whose agreement you want to cancel and click Cancel.
Click Cancel Profile to confirm your request.
If you have any further queries, please do not hesitate to contact us again, and we will do all that we can to assist you.
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