What happens after I buy a server?


You will receive a confirmation email with your order reference and our system will  attempt to set your server up. 


Setup  Email 

When the server is setup,  you will receive another email that contains the server IP and port, as well as admin passwords needed for making changes. 


How do I access the server?

Navigate to https://clanforge.multiplay.co.uk/ and enter your order reference in the box at  the top, your server will then appear on the right hand side of the screen.

 

Your service has not been setup yet

Some of our locations and games are in much higher supply than others, and occasionally  it can take a little time for your server to get setup. 


Things to do in this situation: 

Wait  10 minutes, as it’s normally solved by then. Contact support if it takes longer, make sure to give your order reference so we can help you as fast as possible. 


I have a question or problem

Our friendly support staff are available 24 hours a day and can help you with any of your  problems. You can contact us here: https://support.multiplay.co.uk/