Cancelling Active Service -


If you would like to cancel your service and you have not reached your renewal date you will need to go to http://clanforge.multiplay.co.uk/ and log in.


There is a cancel service button under the lower black banner that has your MH no. and remaining service time in it.



Just click on this and it will set your server to cancel at your renewal date.


The server will remain active until your renewal date on which it will cancel.


Cancelling Service after/during Renewal period -


If you would like to cancel your service during or after your renewal period and you cannot see the cancel button like you see in the above picture you will need to send a ticket in through our ticket system -


https://support.multiplay.co.uk/support/tickets/new


Please note -


If you have any automatic subscriptions set up in PayPal, please make sure you also cancel this in PayPal as we have no control over these.


If you have any queries about cancelling your service please do not hesitate to get in touch with our support team by sending in a ticket.

 

Cancel Paypay - 


To cancel your subscription or recurring payment:

  1. Log in to your PayPal account.
  2. Click the 'Settings' icon at the top of the page.
  3. Under 'Payment settings', click Pre-approved payments..
  4. Use the filter to select the seller whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.