Your MH number is a number designated to a group of services ordered at the time of purchase;

This makes it easy for use to find your server when you submit a ticket.

This is also required for any billing inquiries so that we can make sure we are looking at the correct account.

Your MH number can be found in your payment confirmation emails, or in the top left hand corner of Clanforge after you have clicked on a server. 

Please remember that not including this number when submitting tickets may cause a delay so please make sure to include it every time you submit a new ticket.