Multiplay

[RESOLVED] Australian DDoS

Sat, 18 May 2013 11:59:16 +0000

We are aware of some network issues with services in Australia at the moment; we believe this to be the results of a large DDoS attack.

We are working with the provider to mitigate this attack as best we can.

Please bear with us as we restore the services to normal.

Update: The attack has now subsided and services should be returning to normal.

Thank you for your patience and cooperation.

TF2 Update Issues

Fri, 17 May 2013 21:45:28 +0000

We are aware that many servers are still reporting as out of date. Valve has released a second and what appears to be third minor update which fixes several additional issues. We are working to deploy these as quickly as possible.

[Complete] Mandatory TF2 Update

Fri, 17 May 2013 18:12:22 +0000

The latest TF2 build has now been distributed to all machines.

Patch notes are below:

Source Engine Changes
- Fixed server CPU spikes caused by compression of string tables and packets.
- Added sv_netspike, sv_netspike_sendtime_ms, and sv_netspike_output convars for investigating server performance
- net_compresspackets_minsize default value increased to 1024.  This convar now also determines the threshold to determine when a "fragment" (logical game network message, before being broken up into network packets) is compressed.
- Added vprof_vtrace and vprof_report_oninterval convars, and tweaked vprof_dump_spikes and vprof_dump_oninterval to reduce output

Team Fortress 2
- Added the Robotic Boogaloo community update: http://www.teamfortress.com/roboticboogaloo/
- Fixed a chat exploit that would cause other clients to timeout from dedicated servers
- Updated the Mann Co. Store
   - Added RoboCrate Keys
   - Added A Random RoboKey Gift
   - Added Pile of RoboKey Gifts
   - Backpack Expanders on sale at 80% off
- Updated the localization files

[Resolved] torcomms01 - Network Issues

Fri, 17 May 2013 17:45:37 +0000

We are aware of some intermittent issues with our machine torcomms01. There could be lag, disconnections, or just general instability as a result of the network issues. We are working as quickly as we can to identify and fix the problem, and we do apologize for any inconvenience this is causing.

Thank you for your patience.

Update: This machine is now working normally.

Battlefield Heroes update

Fri, 17 May 2013 16:16:20 +0000

Battlefield Heroes has now been updated to version 1.109.248145.0.

[Bug fix]: Fixed the issue where players get stuck in map loading

[Bug fix]: Changed the EoR delay to 15s

[Bug fix]: Whitelisting the RCON command setClassLimit (and getClassLimit)

[Bug fix]: Fixed animation issue where the XP progress bar started a zero XP

[Bug fix]: Fixed a client crash using the refresh button on hero change list

laxcomms01 - DDoS attack

Fri, 17 May 2013 03:10:15 +0000

The machine laxcomms01 is currently under a DDoS attack, we are now working to mitigate the attack, this attack is causing servers to become unresponsive and unconnectable.

Further updates on the issue will be posted here.

[Resolved] Machine Maintenence - stls4

Thu, 16 May 2013 13:53:34 +0000

Our monitoring has picked up an issue with a hard drive on stls4.

Our engineers are looking at this now and we will post updates as soon as we get them.

Apologies for any inconvenience.

UPDATE @ 15:07 BST - "If an SSD fails in a server, does it make a sound?!" Unfortunately the SSD in this machine has failed. Our engineers are working on replacing this disk as soon as possible. We will update this news post when the work is complete.

Update @ 16:35 BST - The SSD has been replaced and all servers are now starting back up. Happy Building!

Hern4 network issues

Thu, 16 May 2013 11:40:26 +0000

Our monitoring has picked up an issue with intermittent connectivity to our hern4 machine. Our engineers are looking at this now and we will post updates as soon as we get them.

Apologies for the inconvenience.

Machine maintenance - ny25

Thu, 16 May 2013 03:27:29 +0000

We will be performing maintenance on the machine ny25 on Friday the 17th at 9:00 AM EST to correct a hardware fault with the machine. Maintenance will last approximately an hour and during this time all servers on the machine will be unavailable.

CS:GO Update - 1.23.0.4

Thu, 16 May 2013 00:48:07 +0000

We have just installed and deployed the latest update for CS:GO. Servers should be up to date and working normally. If your server is not updated, please let us know by contacting Multiplay Support.

The following are the patch notes:

[ MAPS ]

- de_train: Fixed grenade collision bug, other minor bugs.

[ MISC ]

- Added a convar sv_vote_allow_in_warmup defaulting to off and controlling whether votes are allowed during warmup.

- Shooting through a nodraw surface now doesn't count as a gun penetration (you can always shoot through nodraw).

- Consolidated Map Groups in Classic Casual and Demolition modes.

CS:S - Sourcemod Issues

Wed, 15 May 2013 22:51:40 +0000

We have been seeing multiple issues with the 1.5 stable build of Sourcemod, causing issues with the sm_admin menu and several plugins among other issues. As a result we have rolled back the build of Sourcemod to 1.4.8-hg3628, this should correct a lot of issues you have been reporting to us.

However some plugins that require the 1.5 builds will be affected, unfortunately this will be the case until the 1.5 release build is available. The good news is that the 1.5 build is due soon.

To apply the 1.4.8 sourcemod version to your server, simply restart your server from the Clanforge.

Teamspeak 3 Servers - Official Update

Wed, 15 May 2013 20:16:44 +0000

Today Teamspeak released an official version of the update which looks to address the DDoS issue Teamspeak 3 servers have been suffering from recently. We will be testing this update and then all going well deploying it tomorrow.

More information about time frames once testing has been completed.

BF: Heroes Update

Wed, 15 May 2013 09:34:41 +0000

Battlefield Heroes has been successfully updated to 1.108.

For a full list of changes, please see the Battlefield Heroes website.

Resolved:Frank20 Hardware Issues

Wed, 15 May 2013 08:44:13 +0000

We are seeing intermittent connectivity to our machine Frank20,

We are looking at the issue and will post further news when we have it.

Apologies for the inconvenience

UPDATE @ 13:06 BST - This appears to be a disk related issue which we are working to resolve.

Update: This has now been resolved and all machines are back online.

Killing Floor update!

Tue, 14 May 2013 20:03:33 +0000

A new update for Killing floor is being applied to all servers, servers will be restarted automatically to apply the update. If you are having any problems with the update you can always contact support here

Change notes:

Added 2 new DLC characters for an upcoming promotion
Fixed a server crash exploit
Fixed achievement progress for original Killing Floor maps the following achievements are now re-enabled
West London - Hard, Suicidal, Hell on Earth
Manor - Hard, Suicidal, Hell on Earth
Farm - Hard, Suicidal, Hell on Earth
Office - Hard, Suicidal, Hell on Earth
Biotics Lab - Hard, Suicidal, Hell on Earth
Wyre - Hell on Earth
Foundry - Hell on Earth
Bedlam - Hell on Earth